Terms & Conditions – Complete Rules for Using Betjili Casino

By using the Betjili Casino website and services, you agree to these terms and conditions in full. These terms form a legally binding agreement between you and Betjili Casino. If you do not agree with any part of these terms, please refrain from using our platform.

Betjili Casino is an internationally licensed online gaming platform. We comply with all applicable laws and regulations, and expect the same from our users.

These terms apply to all users in Bangladesh and every other country where Betjili Casino's services are available. Certain services may be restricted in specific regions in accordance with local laws.

To open an account at Betjili Casino, the following conditions must be met:

• You must be at least 18 years of age.
• Each person may register only one account.
• All information provided at the time of registration must be truthful and accurate.
• No one else may open or manage an account in your name.
• Your account login credentials must not be shared with anyone.

Betjili Casino reserves the right to suspend any account and forfeit all associated balances at any time if false information was provided during registration or if multiple accounts were created.

Betjili Casino is committed to protecting minors from gambling. We may request the following documents at any time to verify your age and identity:

• National ID Card (NID) Or a scanned copy of your passport.
• A recent utility bill or bank statement (issued within the last 3 months) as proof of address.
• Payment method verification documents (bKash/Nagad number confirmation).

Large withdrawals will not be processed until KYC verification is complete. The verification process typically takes 24–48 hours.

The following rules apply to all deposits and withdrawals at Betjili Casino:

• Minimum Deposit: ৳500.
• Minimum Withdrawal: ৳500.
• Deposits and withdrawals must be made through the same method (e.g., if you deposit via bKash, you must also withdraw via bKash).
• Withdrawal requests are typically processed within 15 minutes to 24 hours.
• We reserve the right to conduct additional verification for any suspicious transactions.

Betjili Casino does not charge any transaction fees; however, your payment provider may apply their own charges.

Betjili Casino offers a range of bonuses and promotions. The following general terms apply to all bonuses:

• Each bonus carries a specific wagering requirement (typically 30–45x).
• Each bonus can only be claimed once, unless stated otherwise.
• Not all games are available for play while a bonus is active — certain games may be excluded from bonus wagering.
• Winnings earned using bonus balance can be withdrawn up to a specified maximum limit.
• The welcome bonus is available to new members only and applies to the first deposit.

Betjili Casino reserves the right to modify, restrict, or cancel any bonus offer at any time. Full terms for each bonus are listed alongside the respective offer.

The following rules apply when playing games at Betjili Casino:

• Every game has its own rules, which can be found within the game interface. Please read them before you start playing.
• If a game round is voided due to a technical error, all bets placed in that round will be refunded.
• The dealer's decision is final in all Live Casino games.
• In Sports Betting, win or loss is determined only after the official result has been announced.

Any dispute regarding a game outcome must be reported to our support team within 24 hours.

The following activities are strictly prohibited at Betjili Casino:

• Fraud & Collusion: Colluding with other players to influence the outcome of any game.
• Bot Usage: Using automated software or scripts to play games.
• Money Laundering: Using the platform for illegal money laundering purposes.
• Bonus Abuse: Using multiple accounts or identities to circumvent bonus terms.
• Threats or Harassment: Threatening or using abusive language toward other players or support staff.
• System Exploitation: Exploiting any technical glitch or vulnerability to gain an unfair advantage.

Betjili Casino may suspend or permanently close your account under the following circumstances:

• In the event of a Terms & Conditions violation.
• In cases of registration using false information.
• In cases of suspicious or fraudulent activity.
• At your own request (self-exclusion).

You may close your account at any time by contacting our support team. You will be given the opportunity to withdraw any valid balance before the account is closed.

Betjili Casino believes gaming should be a source of entertainment, not a problem. We are committed to Responsible Gaming and offer the following tools:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Session Time Limits: Set a daily time limit for yourself before you start playing.
• Cooling-Off Period: Take a temporary break from your account for a set period.
• Self-Exclusion: To take an extended break from playing, you may temporarily or permanently close your account.

If you notice signs of problem gambling, please reach out to our Responsible Gaming Read the page and contact our support team.

Protecting your personal information is a top priority for us. Betjili Casino adheres to the following policies:

• Your personal information will never be sold to third parties.
• In limited cases, information may be shared with trusted partners for service improvement and security purposes.
• All data is protected with SSL encryption.
• You have the right to access and correct your personal information.

For more details, visit our Privacy Policy Read the page.

If you have a dispute or complaint, please follow the process below:

• Step One: Reach our customer support team via live chat or email.
• Step Two: If support cannot resolve your issue, it will be escalated to the management team.
• Step Three: You may escalate unresolved complaints to our licensing authority if needed.

Game outcome disputes must be reported within 24 hours of the incident. Reports submitted after this window may be difficult to investigate.

Betjili Casino reserves the right to update these terms and conditions at any time. In the event of changes:

• You will be notified in advance via your registered email.
• The last updated date is shown at the top of the page.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.

If you have any questions about these Terms & Conditions, please contact our support team: support@betjilicasino.im